Research recently carried out by the GLA showed that 24% of Londoners are in fuel poverty - meaning that they have to spend more than 10% of their household income on fuel to keep their home in a 'satisfactory' condition.
Many Londoners who are eligible for assistance with heating their homes or with free loft insulation and cavity wall insulation don't know they can get help, or where to find it.
The Mayor's fourth ‘Know your rights' campaign aims to encourage people to find out what support is available by calling the Home Heat Helpline, free on 0800 33 66 99, or visiting the website: www.homeheathelpline.org.uk
The helpline is run by trained staff who can offer advice on grants for home insulation. Those struggling to pay their fuel bills are transferred to the ‘vulnerable customers' department of their energy company to get the help they need.
The Home Heat Helpline is open 9am-8pm Monday to Friday and 10am-2pm on Saturdays.
The hard of hearing can use the minicom service on 0800 027 2122
The government also recently launched its Check, Switch, Insulate to Save website to help people save on their energy bills: http://bit.ly/pXNnpa