Karen’s Letter to the Residents of Dibdin House

Posted: 08/11/13

Dear Resident -

Further to our meeting in at Dibdin House in May this year, I wanted to write again following a couple of new developments.

As you may already know, Genesis are no longer the Managing Agents for Dibdin House. The owners Grainger have now taken over the day-to-day running of the estate, and I am keen to know how you think they are getting on.
I haven't received any reports of Anti-Social Behaviour on the Estate at my office, which I hope reflects a real improvement to how things were earlier in the year.
However, the big issue to come out of the meeting was the future of Dibdin Hall and its use as a community venue rather than being converted into more private flats. I have asked Grainger about their plans for Dibdin Hall, but I wonder if residents might also be able to send their feedback to me using the form below. I would like to pass on your comments and strength of feeling to Grainger direct to alert them to how important the community space is to you.

Additionally, if there is anything else you would like me to take up about the management of the estate, please do let me know by returning the form below. I will be meeting Grainger together with the Chair Elect Polly Robinson in the coming weeks, and would like to be able to raise some of your concerns and thoughts about the future of the estate.

In the meantime, please note that following new management, contact details for both tenant and leaseholder issues have also changed.

Key Contacts

If you are a tenant and have a repair issue then please contact Grainger's contractors Kier on 0345 300 5824.

If you are a tenant and have any other query about your home or common areas then please contact your Property Manager Darin Solomon at email address dsolomon@graingerplc.co.uk or direct number 0208 877 6904. Darin also remains the first point of contact for any ASB issues.

If you are a leaseholder with concerns about common areas or your own home, please contact Laura McGill at email address lmcgill@graingerplc.co.uk or direct number 0207 795 4737.

I look forward to hearing from you about Dibdin Hall and any other issues you would like me to raise at the forthcoming meeting. As always, if you would like to let me know about any other matter, please contact my office either by telephone on 020 8968 7999 (phone answered between 9:30 am-12pm), or by email, fax or post.

Yours sincerely,

Karen Buck